Customer Satisfaction Guarantee

We do our best to provide you with outstanding quality work and service. However, if for any reason you are not satisfied with our service(s), please notify our office within 24 hours of your completed service visit with any comments or concerns, Please include photos of the service issues so we may properly correct the problem. We will schedule another complimentary cleaning to address your concerns.

 

Payments

Residential and business payments for deep cleaning services are due upon completion of work. (Some work may require a partial down payment prior to the start of service.) Businesses are billed monthly with date-driven invoices for any of our Contract Cleaning. All payment options outlined below are available to both businesses and residential customers.

 

Payment Options

Card Transactions & ACH/EFT Payments:

Are processed by Intuit (by email/paperless billing) our preferred merchant service provider. For paperless billing, you will receive an emailed invoice and have the option to pay directly, by clicking a payment link within your invoice.

Check Payments:

All check payments should be made to:

FAITH JANITORIAL CORPORATION
PO BOX 8756
ROCKFORD, IL 61126

All billing and payment inquiries can be made to billing@faithjanitorialcorporation.com.